Shiftaam Terms of Service

These Terms are an agreement between you and Shiftaam governing access to and use of our website, web application, and workforce scheduling services at shiftaam.com. By creating an account, connecting Google, or using the service, you confirm that you have read and accept these Terms and our Privacy Policy.

If you use the service for an organization, you represent that you have authority to accept these Terms within your role. If you do not agree, do not use the service.

• Provide accurate, complete, and current information and use only your own account.
• Protect passwords, one-time codes, and signed-in devices, and promptly report unauthorized access.
• Activity under your account is attributed to it until unauthorized access is reported and confirmed.
• Organization managers are responsible for invitations, roles, permissions, and lawful entry of employee information.
• Users must be legally permitted by age and local law to work and use the service.

Shiftaam provides tools for workforce scheduling, staff and department management, shift and leave requests, swaps, notifications, messages, reports, and related functions. Features vary by user role, plan, and service version.

Shiftaam is a management tool and does not replace professional judgment, labor rules, safety or health requirements, or organization policies. Organizations and managers must review suggested or automated schedules before publication.

Organizations are responsible for having a lawful basis and necessary permission to enter, view, and use employee information. Managers must assign access according to duties and promptly update it when employment or roles change.

Lawful owners retain ownership of user-submitted content. You grant Shiftaam the limited permission needed to host, process, display, and transmit that content solely to provide and support the service, and represent that it does not violate law or third-party rights.

Google sign-in and Google Calendar connection are optional. When enabled, you authorize Shiftaam—within the permission shown—to create, update, or delete calendar events for finalized shifts. The published schedule in Shiftaam remains the primary record; calendar display is a convenience.

Google and other third-party services are also governed by their providers' terms and privacy policies. Shiftaam is not responsible for outages, policy changes, or conduct outside our control. Our handling of Google data is described in the Shiftaam Privacy Policy.

• Do not use the service for unlawful activity, fraud, harassment, discrimination, or infringement of others' rights.
• Do not upload malware, harmful code, unlawful content, or data you have no right to process.
• Do not attempt unauthorized access, evade security controls, reverse engineer, disrupt, or test vulnerabilities without permission.
• Do not use bots, scraping, or bulk requests that create unreasonable load or bypass service limits.
• Do not impersonate Shiftaam or another user or transfer account access outside authorized arrangements.

Available free or trial features, price, subscription period, and plan limits are shown at purchase. By confirming payment, you agree to pay the displayed amount and any applicable legal charges. Payments are handled through authorized providers.

Renewal, upgrade, downgrade, cancellation, and refunds are subject to the terms shown at purchase and applicable law. Promotional credits, gifts, and discount codes may have expiry dates or specific conditions and may not be redeemable for cash.

We use reasonable efforts to maintain the service but do not guarantee uninterrupted or error-free access. Maintenance, upgrades, security events, connectivity, infrastructure, or circumstances outside our control may cause temporary disruption.

We may change features, interfaces, limits, or delivery methods. For a material change with significant negative impact, we will provide reasonable notice where practicable, except where urgent security or legal action is required.

The software, design, Shiftaam name and marks, Shiftaam-created content, and technical service components belong to Shiftaam or its licensors. These Terms grant only a limited, personal, non-exclusive, revocable right to use the service and transfer no ownership.

We may use feedback you voluntarily provide to improve the service without a payment obligation, while protecting your confidential information.

To the extent permitted by law, the service is provided “as available.” Shiftaam does not guarantee a particular business outcome, compatibility with every device, or error-free scheduling suggestions. Managers must verify coverage, rest, qualifications, and labor-law requirements.

To the maximum extent allowed by law, Shiftaam is not liable for indirect or consequential loss, lost profit, or lost data caused by misuse, organization decisions, third-party disruption, or matters outside reasonable control. Nothing in these Terms excludes liability that applicable law does not allow us to exclude.

You may stop using the service and request subscription cancellation or account deletion through support. Organization managers may administer member access within their authority.

We may restrict or suspend access for a breach of these Terms, threats to security or others' rights, non-payment, legal requirements, or abuse. Where feasible, we provide a reasonable opportunity to resolve the issue unless immediate security or legal action is necessary. Data deletion and retention are explained in the Privacy Policy.

These Terms are interpreted under the applicable laws of the Islamic Republic of Iran. The parties will first attempt in good faith to resolve disputes through support and negotiation. Unresolved matters may be submitted to the legally competent authority.

We may update these Terms. The current version and update date are always published at this URL. We will provide proportionate notice of material changes. Use after a revised version takes effect constitutes acceptance of that version.

For legal or service questions, use in-account support or email support@shiftaam.com.